An Overview of the Services Offered by Managed Service Providers in Maryland

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Research suggests that at least 60% of organizations will rely on managed service providers in Maryland by 2025. This isn’t much of a surprise. After all, managed service providers or MSPs can help a business reduce costs, boost efficiency, and free up internal resources.

But how are managed service providers in Maryland able to achieve these feats? Here are just a few of the solutions they can offer:

·        Fully managed services

Fully managed MSPs are responsible for the management of your entire IT network, allowing your organization to focus on its core competencies. Their services include:

o   Preventative maintenance of your IT network

o   Endpoint management and security of your workstations and servers

o   Continuous help desk and onsite support for your IT issues

This service model is ideal for organizations whose IT staff cannot handle additional responsibilities or undergo further training. A fully managed MSP also allows you to gain the support of a professional and experienced IT team and create an effective IT strategy for long-term growth.

·        Co-managed services

Do you want your IT staff to focus their energy on high-level strategic projects? Then, co-managed IT services are ideal for you. Unlike fully managed services, this model allows you to offload parts of your infrastructure while maintaining control of your day-to-day needs and major projects.

You can assign various tasks to your co-managed service provider, including responsibilities your in-house IT team may not have experience in. Overall, these MSPs can enable the remote monitoring and resolution of your IT issues, conduct antivirus and update checks, and monitor the dark web to secure your company information.

Co-managed IT services are also ideal for organizations that want to fill a knowledge or skill gap in their IT teams or businesses with a limited employee budget. 

Work with a trusted and experienced managed service provider in Maryland to make more strategic business decisions, avoid operational costs, and secure your IT environment now!

Location: Annapolis, MD, USA

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