Difference Between Managed IT Services & Fully Managed IT Services

Your business is part of a modern digital landscape that requires you to ensure the reliability and security of its IT infrastructure. The challenge is finding the right service model that fits your needs. Here at ICSI, we want to take the guesswork out of fully managed IT services by providing custom solutions based on your unique business requirements and growing system and network infrastructure. We can also be your go-to source for managed IT support.

But how do you know which of our services is for you? Allow us to differentiate our fully managed IT solutions from other options.

What is managed IT?

Our managed IT services can help your business grow while reducing overhead costs through remote management and monitoring of your infrastructure and hardware. Our solutions include the following:

·     24/7 alerting and monitoring - We identify and proactively address IT issues quickly before they cause you any problems to reduce downtime and lost productivity.

·     Security assurance - We protect your data and assets from attacks like malware and viruses while helping you achieve regulatory compliance.

·     Asset management - Get up-to-date warranty and asset tracking for taxation and insurance purposes to save money on maintenance.

·     Preventative maintenance - Our team has solutions to reduce tech issues and prolong the lifespan of your technology assets to minimize emergency repairs and downtime.

·     Reports - We keep you informed on network issues through regular reports to help you maximize your IT budget. Plus, we provide quarterly business reviews to support your budget forecasting.

What is fully managed IT?

Choosing our fully managed IT services means leaving your entire IT network to us. This will let your organization focus on its core competencies while we ensure a stable and secure IT infrastructure essential for your continuous operations.

Our fully managed IT solutions offer the same benefits as our managed IT services. Plus, you can access our unlimited help desk support and scheduled onsite support.

Need help deciding?

If you’re still unsure about engaging our fully managed IT services, don’t hesitate to consult us here at ICSI for an evaluation. Contact us here or call (410) 280-3000.

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